Archives: FAQs

Yes, click here to pay your bill online.

Please Note: We have been made aware of third-party websites that offer to consolidate all your bill payments to just one site. While this may seem helpful, there have been instances of payments made to these sites not being sent to us, resulting in disconnection of services. We suggest that you use the link above as your only method of paying your utility bill online. West Point Water & Light is not associated with Doxo.com.

No

Call the West Point Water & Light Dept. Warehouse at 662-494-2262, or send an email with a complete description to utilityrepair@wpnet.org.

1. You must have two forms of ID: a Social Security Card and a Drivers License.

If you choose not to use a Social Security Card, you must present either a Birth Certificate, a Passport, Green Card, Voter’s Registration and Firearm Permit.

If you do not have a valid Drivers License you must present a Photo ID issued by the Mississippi Highway Patrol.

2. If you are renting, you must present a copy of your Lease. If you own the property you must present a copy of your Deed.

If the customer does not have the above information, NO service can be set up.

A Commercial or Industrial Account must present a Federal ID Number, a statement of company letterhead authorizing the person to sign applicable paperwork, and payment of applicable cash deposit. The property must be inspected by both the West Point Building Inspector and the West Point Fire Marshall.

The Electric Department office, located at 644 Broad Street, is open Monday to Friday, 8:00 AM to 4:30 PM, excluding holidays. The Water & Light Warehouse, located at 331 Washington Street,  is open Monday to Friday, 7:00 AM to 4:00 PM.

The amount can vary, call 662-494-1432.

If you did not receive or lost your bill you can call 662-494-1432 to get the amount.